Home

About Us

Location

E-Mail Us

Services

Support

 ProBay Computer

  Computers Built One At A Time

     HomeWeb DesignServiceNotebooksNew SystemsRefurbished

Web Design

New Computers

Refubished

On Sale

Software

Upgrades

Notebooks

Hardware

Networks

Downloads

Shortcuts

Returns

Shipping

Warranty

Internet Access

Viruses

Driver Links

 

Member of

Currituck Chamber of Commerce

 


Warranty & Return Policy

         

(Updated 11/22/2000)

         

We want you to be happy with your product and our service.  When problems arise we will do our best to correct the situation. Our warranty and return policy follows.

Warranty Policy For New Items:
All new items carry a 1 year replacement warranty.

If within 1 year from the date of the invoice date, the product fails, we will send a replacement item. If the item is no longer available we reserve the right to substitute with another Item of similar or greater functionality & price. In the event that compatible product is no longer available we may at our discretion give a refund of product purchase price (shipping not included)!  

Replacement items will be sent upon receipt and testing of the returned product.  The customer is responsible for shipping cost of items sent to us. You must call first to receive a Return Material Authorization (RMA) number, we will not accept any returns without an RMA number. In addition we will not accept any COD returns, all returns must be shipped, pre-paid and insured. We are not responsible for lost or damaged shipments.

Replacement terms for memory such as DIMM, SIMMs, SDRAM, DDR, RIMMs are amended as of 3/12/00.  We are no longer accepting memory for credit or refunds beyond 7 days past the invoice date.  Your only option is to have the memory exchanged.

  Any request to return memory products 8 days after the invoice date will not be honored. 

We are not responsible for damage or failure due to use, mishandling or improper use/configuration of our products.
In no case will the amount refunded be greater than the price paid.
 

Warranty Policy For Used Items:
All used items carry a 30 day replacement warranty. If within 30 days from the date of the invoice date, the product fails, we will send a replacement item. If the item is no longer available we reserve the right to substitute with another Item of similar or greater functionality & price. In the event that compatible product is no longer available we may at our discretion give a refund of product purchase price (shipping not included)! Replacement items will be sent upon receipt & testing of returned product. Customer is responsible for shipping cost of items sent back to us. You must call first to receive a Return Authorization number, we will not accept any returns without a Return Authorization number. In addition we will not accept any COD returns, all returns must be shipped, pre-paid & insured we are not responsible for lost or damaged shipments. 

We are not responsible for damage or failure due to use, mishandling or improper use/configuration of our products.

DOA Money Back Guarantee:
If item fails within 7 days of invoice date and a Return Material Authorization  (RMA) is confirmed within 10 days of invoice date, a full refund of product price & shipping costs (UPS ground shipping costs only, express shipping costs not refundable) will be credited via the method of original payment.
The customer will be responsible for all shipping costs for the returned products. The returned product must arrive at our location within 7 working days from the date the date the RMA number is issued.  14 calendar days after the invoice date, your only option is to pay the 15% restocking fee when merchandise is returned.  Don't be late shipping the returned item, thanks. (Several customers have waited in excess of a month and demanded a full refund.  Due to excessive price changes this industry has experienced over the past ten years, we are forced to limit your return options due to a select few who buy an item, watch the price drop 10-20 percent over the course of two months and then demand a full refund.)

Software

Due to software coping, there will be no refund on any

software. If any software disk are found to be defective there will

be an exchange for the same software only


    

 

CDR OF NC, Inc.
109 Waters Dr. Moyock, NC. 27958
Phone:
252-232-3932 Fax: 252-232-2915

Email :
probay@probay.com

Privacy Policy

Disclaimer

Copyright 2001 All Right Reserved. ProBay Computers is a trademark of CDR of NC, Inc. Information submitted by ProBay Computers on the internet is believed to be accurate and reliable at the time of submission. There may be misprints. ProBay Computers reserves the right to make changes in prices, products, and specifications without notice. All trade names/trademarks are the properties of their respective owners. All other product names and logos are trademarks of their respective owners

Website designed and maintained by ProBay Computers
For comments or problems with this website please contact 

ProBay Computers

 

To Have Your Web Site Designed By ProBay Computers

Click Here

All content Copyright 1996 - 2004